Emergency
Preparedness

Stay Aware!

Text “RYANWHITE” to 77295 to opt in to alerts from Ryan White Services and Resources to help you navigate care during emergencies. You can also opt in to these alerts by visiting nola.gov/smart911 to sign up for Smart911 or updating the notification settings in your profile. Click here to find live updates on service and resource availability during an emergency.

Emergency Preparedness Overview

Emergencies can happen at any time! It’s important to be prepared for two scenarios: staying in place or having to leave your home. On this page are resources to help you get prepared!

Hurricane Season

The U.S. East Coast and the Gulf of Mexico hurricane season extend from June 1 to November 30. Information regarding hurricanes can be located at the National Hurricane Center and the City of New Orleans Office of Emergency Preparedness website.

Stage 1:

Pre-Emergency Preparations

Be Prepared – Do not wait until an emergency threatens our area to create a plan.

Even after a severe storm, your house might still be safe to stay in, and with enough preparation you may be able to stay at home even if utilities and transportation services are out. Always listen to authorities regarding whether you should evacuate or stay at home.

Stay Kits & Go Kits

The following checklists are our suggestions as a starting point for you to use to as examples for your customized kits to satisfy your specific needs. These lists are only a suggestion based on various sources including NOLA Ready, Red Cross, Ready.gov, and other sources.

Plan to Stay

In a severe disaster, such as a high category hurricane, supplies will be a long time coming due to damaged or impassable roads, so it is best to plan for 3 weeks on your own. You don’t have to assemble your “Stay Kit” into one place as long as you know where it all is. We recommend that you slowly build your kit a little at a time during the hurricane off season (December-May).

Stay Kit Checklist

Plan to Go

If the danger is significant, state or local government officials may issue an evacuation notice. Learn your community’s evacuation plan and identify several posted routes to leave the area. You may also need to identify your local emergency shelter locations. Once you have determined your evacuation route and shelter, you can do the following to be better prepared.

Click here to find your Parish’s emergency alert system and emergency plan.

Go Kit Checklist

Stage 2:

During Storm Preparations

You can receive alerts and warnings directly from the National Weather Service for all hazards with a NOAA Weather Radio (NWR). Some radio receivers are designed to work with external notification devices for people who are deaf or hard of hearing. For more information on NWR receivers, visit weather.gov/nwr.

You can also stay informed through TV, radio, or online. Know the terms used to describe changing hurricane conditions and be prepared to take appropriate action.

Tropical Storm or Hurricane
Advisory

The NWS issues and Advisory when it expects conditions to cause significant inconveniences that may be hazardous. If caution is used, these situations should not be life-threatening.

Tropical Storm or
Hurricane Watch

The NWS issues a Watch when a tropical storm or hurricane is possible within 48 hours. Tune in to NOAA Weather Radio All Hazards, local radio, TV, or other news sources for more information. Monitor alerts, check your emergency supplies, and gather any items you may need if you lose power.

Tropical Storm or
Hurricane Warning

The NWS issues a Warning when it expects a tropical storm or hurricane within 36 hours. During a Warning, complete your storm preparations, and immediately leave the threatened area if directed to do so by local officials.

Sign up for emergency alerts and notifications that your community may offer.

Stage 3:

Post Emergency

After the height of the emergency has passed, it is important to reconnect with your care team, and re-establish any health habits that may have been disrupted during the emergency. Remember to stay vigilant and informed about continuing environmental hazards, facility closures, road closures, power outages, and water issues.

Click here to learn more about staying safe after a storm.

Click here to learn more about other available resources.

Please contact rwsr@nola.gov with any questions, or concerns related to accessing care or services during an emergency. Please do not include any private health information in emails to this address.